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Gatwick Car Parking Frequently Asked Questions

Gatwick Airport Parking FAQs

Frequently asked questions:

Top searches: why pre book?, pricing, blue badge parking

Whether you have a query about your booking, or the parking process at Gatwick Airport, our frequently asked questions are here to help.
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What are the prices for Valet Winter Special parking if i haven't pre-booked?

DurationPrice
3 weeks+£119.00

What are the prices for the Short Stay car park if i haven't pre-booked?

DurationPrice
Up to 30 minutes£4.00
30 minutes - 1 hour£8.00
1-2 hours£13.00
2-3 hours£15.00
3-4 hours£19.00
4-5 hours£22.00
5-6 hours£26.00
6-12 hours£40.00
12-24 hours£45.00
2 days£90.00
Each subsequent day£45.00

What are the prices for the Premium Car Park if I haven't pre-booked?

DurationPrice
Up to 30 minutes£5.20
30 minutes - 1 hour£10.30
1-2 hours£15.00
2-3 hours£19.00
3-4 hours£24.50
4-5 hours£29.50
5-6 hours£35.00
6-12 hours£50.00
12-24 hours£55.00
2 days£110.00
Each subsequent day£55.00

What are the prices for the Long Stay car park if i haven't pre-booked?

DurationPrice
2-24 hours£25.00
2 days£45.00
3 days£65.00
4 days£85.00
Each subsequent day£20.00

 

What are the prices for Robotic Parking if i haven't pre-booked?

DurationPrice
2-24 hours£25.00
2 days£45.00
3 days£65.00
4 days£85.00
Each subsequent day£20.00

What are the prices for Evening Special Parking if i haven't pre-booked?

DurationPrice
17.00 - 02.00£12.50

How do I pay at the car park if I haven't pre-booked?

All of our car parks have pay-on-foot machines dotted throughout them which accept cash and card payments.

How long can I park in the Short Stay car park at Gatwick?

There is no minimum or maximum length of stay in our Short Stay car parks.

If you are picking someone up from the airport, than you can park in the North or South Terminal Short Stay car park for up to 30 minutes for £4. Parking for a full day in our Short Stay car parks without pre-booking first will cost £45. If you wish to park any longer than this, we recommend pre-booking your Short Stay parking as far in advance as possible in order to enjoy the best rates.

How early do I need to arrive at Gatwick Airport?

Your airline will advise you on how early you should arrive at the airport. Please remember however to allow enough time to comfortably park your car and make your way from the car park to the terminal, particularly if you are parking in the Long Stay car park.

Do car parking prices differ online and over phone?

The cost of our car parks are the same whether you are booking them online or over the phone, however there is a £3 surcharge when booking via our call centre.

Can I change the car registration details attached to my car park booking?

You can amend the details of the car attached to your booking up to 24 hours before you’re due to arrive at the airport.

Simply log in to the manage my orders section , click ‘Amend Order’ and follow the instructions to change your car registration details.

If you make any changes within 24 hours of your arrival time, please speak to a member of the team at the customer service desk on your arrival.

Can I keep my keys at Gatwick Airport Parking?

If you are parking in either our Short Stay or Long Stay car parks, you will be able to keep your keys with you whilst you are away. If you choose our Valet or Winter Special parking options, your car will be moved to a secure storage facility on the airport campus whilst you are away.

Can I get special assistance from the car parks to the terminal building?

All of our car parks are fully compliant with the Equality Act 2010. However, if you need an extra helping hand, special assistance phones can be found within our Short Stay car parks, as well as close to the Long Stay shuttle bus stop at the terminal.
More information can be found on our special assistance page.

Can I arrive earlier then the time specified on my car park booking?

You can access the car park up to two hours before the time listed on your order confirmation. However, our car park prices apply to 24-hour periods, which means that if your earlier arrival time to the car park runs into a new 24-hour period, you will have to pay for an extra day charged at our standard roll-up prices.

Can I check the availability of the electronic charging points before I arrive?

Yes, you can get live availability from POD Point Open Charge, but no pre-booking is necessary as they operate on a first-come first-serve basis. Once you arrive at the charging point, you will need to follow the below steps:
  1. Download the POD Point Open Charge app and register for a free account - it only takes a few seconds
  2. Roll up, take your parking ticket and plug your vehicle in to one of the charging points. These are located in Car Park 3, Level 1 in the South Terminal and Car Park 5, Level 3 in the North Terminal
  3. Use the Open Charge app to find the correct charging point and confirm your charge within 15 minutes of having plugged your car in

Can I cancel my car parking?

You can cancel or change your car park booking up to 24 hours before your time of arrival. By visiting the manage your orders page  with your booking reference and email address, you can cancel your booking, make changes to your contact or car registration details and car park up to 24 hours before your scheduled entry time.

What are the prices for Valet Winter Special parking if i haven't pre-booked?

DurationPrice
3 weeks+£119.00

What are the prices for Robotic Parking if i haven't pre-booked?

DurationPrice
2-24 hours£25.00
2 days£45.00
3 days£65.00
4 days£85.00
Each subsequent day+£20.00

What are the prices for Evening Special Parking if i haven't pre-booked?

DurationPrice
17.00 - 02.00£12.50

What are the prices for the Long Stay car park if i haven't pre-booked?

DurationPrice
2-24 hours£25.00
2 days£45.00
3 days£65.00
4 days£85.00
Each subsequent day+£20.00

 

What are the prices for the Premium Car Park if I haven't pre-booked?

DurationPrice
Up to 30 minutes£5.20
30 minutes - 1 hour£10.30
1-2 hours£15.00
2-3 hours£19.00
3-4 hours£24.50
4-5 hours£29.50
5-6 hours£35.00
6-12 hours£50.00
12-24 hours£55.00
2 days£110.00
Each subsequent day£55.00

What are the prices for the Short Stay car park if i haven't pre-booked?

DurationPrice
Up to 30 minutes£4.00
30 minutes - 1 hour£8.00
1-2 hours£13.00
2-3 hours£15.00
3-4 hours£19.00
4-5 hours£22.00
5-6 hours£26.00
6-12 hours£40.00
12-24 hours£45.00
2 days£90.00
Each subsequent day£45.00

How can I resend my email confirmation?

You can request to be resent your email confirmation by logging in to manage my order  or by ringing our call centre on 0330 333 9268.

Can I change the registration details attached to my booking?

You can amend the details of the car attached to your booking up to 24 hours before you’re due to arrive at the airport.

Simply log in to the Manage My Booking section , click ‘Amend Order’ then change the registration details in the relevant box.

If you make any changes within 24 hours of your arrival time, please speak to a team member at the customer service desk on arrival.

Can I cancel my booking?

You can cancel or change your car park booking up to 24 hours before your time of arrival. By visiting the Managing your orders page  with your booking reference and email address you can cancel your booking, make changes to your contact or car registration details and car park, up to 24 hours before your entry time.

Can I cancel my car parking if my car breaks down on the day of travel?

We're afraid we cannot offer a refund on bookings that aren’t used due to a vehicle breakdown. If this does happen, please contact our customer service team on 0330 333 9268 who will be able to assist you.

Which parking option is best for me?

The best parking option for you depends on how long you’re going away for, when you’re travelling and whether you prioritise price over distance from the terminal.

If you're unsure, then you can try our handy Help Me Choose tool.

How far in advance can I book parking at Gatwick Airport?

You can book parking at Gatwick Airport up to a year in advance of your travel date. We recommend booking in advance to enjoy the best prices.

Can I book Gatwick Airport parking at short notice?

You may be able to book a parking space the day before you need it, although we cannot guarantee this. If you are booking for 24 hours or more we advise booking in advance to guarantee a space, particularly during peak seasons. All online prices, unless stated otherwise, are for a minimum of 24 hours.

How much is parking at Gatwick?

The cost of parking at Gatwick Airport varies by car park and your date of travel.

We recommend booking as early as possible, as this often results in a reduced price and protects you from future fluctuations. Additionally, you can relax, knowing there is a space reserved for you.

If you haven't pre-booked, you can view the roll-up prices for each car park on the appropriate FAQ questions on this page.

How often do parking prices change?

Gatwick car parking prices change daily, similar to the way airlines price their tickets.

We always recommend booking your parking at the time you see a satisfactory price, as there is no guarantee this will be the same the following day.

In addition, prices between terminals may vary, so if you’re looking for a cheaper price and are happy to transfer between terminals, it’s worth checking both options before booking.

Where can I park if I'm picking up or dropping off a passenger at the airport?

You can drop off passengers for free at the forecourts just outside the North and South Terminal buildings; however, waiting is not allowed.

If you’re picking someone up, you can park in the Short Stay car park or the express pick-up area, this will be charged at the standard roll-up price for the Short Stay car park.

Alternatively, you can use the Long Stay car park for free if your stay doesn’t exceed two hours, although, you will have to allow enough time to take a bus to the terminal building (this takes 5 to 10 minutes for the South Terminal and 7 to 12 minutes for the North Terminal).

Find out more about our passenger collection options.

Is there an admin fee if I pre-book with a credit card?

No, there are no card fees when booking with a credit or debit card.

What is the cheapest parking option at Gatwick South and North Terminals?

The cheapest parking option at Gatwick South and North Terminals depends on the length of your stay. For drop-offs or collections, the Long Stay car park is free for stays under 2 hours and is a 5 - 10 minute bus ride to the South Terminal and 10 - 12 minutes to the North Terminal.

The best way to ensure the cheapest price possible is to book ahead.
 

What payment methods do you accept online?

Visa, MasterCard, American Express, Google Pay, Apple Pay and PayPal are all acceptable methods of credit and debit payments. Unfortunately, we can’t accept Solo, Electron cards, or cheques.

What is the overstay charge?

Overstay charges vary by car park, but are the equivalent to the roll-up rate.

What payment methods do you accept?

Visa, MasterCard, American Express and PayPal are all acceptable methods of credit and debit payments. Unfortunately, we can’t accept Solo or Electron cards, or cheques.

Will you move my car whilst I’m away?

If you choose from our Valet or Winter Special parking options, your car will be moved to a secure on-site storage facility whilst you are away.

If parking in our Long Stay or Short Stay car parks, you’ll keep your keys with you whilst you're away.

How do I pay at the car park if I haven't pre-booked?

Our car parks have pay-on-foot machines dotted throughout.

These accept cash and card payments. Alternatively, you can pay by debit or credit card at the exit barriers.

How do I know my order has been placed?

Once you’ve completed the booking process, you’ll receive a confirmation email with an order number starting with DW and ending with the first three letters of your first name. Don’t forget to make a note of this number before you leave for the airport.

If you don't receive an email confirmation, please get in touch with us via our online feedback form or call us on 0330 333 9268 if you have not received an e-mail within 24 hours of your scheduled arrival date.

What can I do with my motorcycle helmet once I've parked?

Although we do not provide storage space specifically for motorcycle accessories, there are luggage facilities available inside the terminal that can be used to store helmets at an extra cost.

Do you offer any discounts for parking?

Our Summer Special parking option is the most cost-effective option for those travelling for five days or more.

Enjoying an extended winter break? Our fixed priced Valet Winter Special service is just £119 for stays of three weeks or longer – ideal for second home owners.

Sign up to Gatwick Airport's exclusive myGatwick  programme for the best prices now and every time you fly.

Do prices differ online and over phone?

No, our prices are identical whether you book online or over the phone. Simply choose the booking option that works best for you.

What happens if my car won't start when I return?

Our operations team can provide a jump start if needed. Just press the help buttons found around the car park for assistance.

Are my payment details secure?

Gatwick Airport Parking’s site uses industry standard SSL encryption. This protects your personal information, including credit/debit card details, your name and your address.

Are there spaces for motorcycles in your car parks?

There are designated bays for motorcycles in our Short Stay car parks.

What can I do with my motorcycle helmet once I've parked?

Although we do not provide storage space specifically for motorcycle accessories, there are luggage facilities available inside the terminal that can be used to store helmets at an extra cost.

How do I use the charging points for my electric vehicle at Gatwick Airport?

To use the charging points for your electric vehicle:
  1. Download the POD Point Open Charge app and register for a free account - it only takes a few seconds
  2. Roll up, take your parking ticket and plug your vehicle in to one of the charging points. These are located in Car Park 3, Level 1 in the South Terminal and Car Park 5, Level 3 in the North Terminal
  3. Use the Open Charge app to find the correct charging point and confirm your charge within 15 minutes of having plugged your car in
You can check live availability of our charging points with the POD Point app, but pre-booking is not possible as the spaces work on a first-come first-serve basis.

Do you have electronic charging points available at the airport?

Yes, there are eight 22kW charging points in our North and South Terminal Short Stay car parks.

In the North Terminal, you can find them in Car Park 5, Level 3 and Car Park 3, Level 1 in the South Terminal.

Where can I find my booking reference?

Your booking reference can be found on the confirmation email sent to you after booking. It begins with DW and ends with the first three letters of your first name DW123456789HAR).

Can I check availability of the electronic charging points?

Yes, you can get live availability from the Pod Point website , but you are unable to book these for specific times and the points work on a first-come-first-serve basis.

Can I get Special Assistance from the car parks?

Special Assistance phones are available within the Short Stay car parks, as well as close to the Long Stay shuttle bus stop at the terminal.

Do you offer a discount for Blue Badge holders?

If you’re a Blue Badge holder and are parking in the Premium Short Stay parking area for less than four hours, you’ll be charged the standard Short Stay rate.

When you’re at the entry barriers, press the ‘Assistance’ button. On your way out, press the intercom again to be let out of the Premium area, then pay the usual Short Stay price at the ticket booth.

If you’re planning to leave your car for more than four hours, the Premium Parking rate will be applied for the whole parking period.

We do not offer any other discounts for Blue Badge holders; however, all car parks contain Blue Badge bays that are well located for easy access to the airport.

Please see our full list of prices .

What if I need to take my Blue Badge abroad?

Not a problem. Park up as normal and take your blue badge to the customer service office, where they will photocopy it for you.

You can then display the copy in your car and take the original away with you.

Where are the Blue Badge parking spaces?

Blue Badge parking bays are located in all car parks at Gatwick, in both the North and South Terminals.

Visit the relevant car park pages for more information.

Can I keep my keys at Gatwick Parking?

If you are parking in either the Long Stay or Short Stay carparks, you will keep your keys with you until you return to pick up your car. If you choose the Valet, Summer Special or Gatwick Meet & Greet options, your car will be moved to a secure storage facility whilst you are away.

Do the car parks have height restrictions?

Our Short Stay South car parks have a height restriction of 2m. In the North Terminal, Short Stay Car Park 5 has a height restriction of 1.8m, whilst Car Park 6 can accommodate vehicles up to 2.1m. 

In the South Terminal, the high sided vehicle area is located after the entrances to the Short Stay car parks, on the left-hand side.

In the North, there is no high-sided vehicle parking in our Short Stay car parks. Instead, we advise you use the Long Stay car park, or park in the South Terminal and take the free shuttle over to the North.
 

How do the car park barriers work?

All of our car parks have automatic number plate recognition (ANPR) in place. Simply pull up to the entry or exit barrier and wait a few seconds for the system to recognise your number plate. It will be scanned and once recognised, the barrier will lift.

Upon arrival, if your registration is not recognised after 15 seconds, press the button for a ticket and the barrier will rise. You’ll then have to get your booking validated at the customer service office, which can be found at the car park exit.

How early do I need to be at Gatwick Airport?

Your airline should advise you on how early you should arrive at the airport.
Please remember to allow time to park and get from the car park into the terminal, particularly if you are parking in either the Long Stay or Summer Special car parks.

How long are the car parks open for?

Our car parks are open 24 hours a day, 365 days of the year.

How long can I park in Short Stay at Gatwick?

There is no minimum or maximum stay in the short stay car park. You can park for up to 30 minutes in the short stay car park for £4, rising to £90 for 2 days, and £45 for each subsequent day. You may use the Long Stay car park for free if your stay doesn’t exceed two hours. If you are planning on staying for longer than 5 hours, we recommend using the Long Stay or Premium  car parks.

How long does it take to get to the airport from the Long Stay car park?

Our free shuttle buses operate a 24-hour service between the Long Stay car park and the terminal building, 365 days a year. It takes between 5 to 10 minutes to reach the South Terminal and 7 to 12 minutes to reach the North Terminal.

How long should I allow to get to the terminal if parking in Long Stay?

Our buses run regularly – approximately every 12 minutes – from the Long Stay car parks and take between 5 to 12 minutes to get to the terminal, depending on whether you’re flying from the North or South.
During peak periods, buses may be busy, which means you may have to wait for the next one, so please factor in this time when planning your arrival time.

How secure are the car parks?

Our car parks are all secured with ANPR barrier controlled entry and exit and regularly patrolled by Gatwick Airport security staff. All of our car parks are also well-lit and Park Mark approved.

Our Long Stay car parks also have perimeter fencing.
 

Is there a bus transfer included in my parking price?

A bus transfer to the terminal is included in the price of our Long Stay parking options.

What happens if my car won't start when I return?

Our operations team can provide a jump start if needed. Just press the help buttons found around the car park for assistance.

What happens if the car park is full?

If you pre-book your parking, you are guaranteed a space, so there’s no need to worry.
Please consider however that if you turn up on the day, there is a chance that you’ll be diverted to an alternative car park that may cost more. To enjoy the best possible rates and guarantee your space, we always recommend pre-booking in advance .

What if my flight is delayed while I am parked at Gatwick?

If your flight is significantly delayed and you go over your car park exit time, you will be charged an overstay charge based on the number of days you have stayed on top of your original booking. Overstays are charged at each car park's roll-up tariff - they can be seen for each car park here.

Where can I find directions to the car parks?

You can find a full list of directions on the relevant car parking page. Your booking confirmation email will also contain a link to the car park's location in Google Maps.

Where can I park if I'm picking up or dropping off a passenger at the airport?

You can drop off passengers for free at the forecourts just outside the North and South Terminal buildings; however, waiting is not allowed.

If you’re picking someone up, you can park in the Short Stay car park or the express pick-up area for the standard Short Stay fee.

Alternatively, you may use the Long Stay car park for free if your stay doesn’t exceed two hours, although, you will have to allow time to take a bus to the terminal.

Find out more about our passenger collection options.

Will you move my car whilst I’m away?

If you choose from our Valet, Summer Special or Gatwick Official Meet & Greet parking options your car will be moved to a secure storage facility whilst you are away.

If parking in Long Stay or Short Stay, you’ll keep your keys and your car won’t be moved.

Can I arrive early for airport parking?

You can access the car park up to two hours prior to the time listed in your booking. However, our car park prices apply to a 24-hour period, which means if your early arrival time in the car park runs into a further 24-hour period, you will have to pay for an extra day at the drive-up tariff.
If you can't find the information you're looking for, please don't hesitate to contact us.