Frequently asked questions:
Top searches: why pre book?, pricing, blue badge parking
Whether you have a query about your booking, or the parking process at Gatwick Airport, our frequently asked questions are here to help.
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Can I get special assistance from the car parks to the terminal building?
All of our car parks are fully compliant with the Equality Act 2010. However, if you need an extra helping hand, special assistance phones can be found within our Short Stay car parks, as well as close to the Long Stay shuttle bus stop at the terminal.
More information can be found on our special assistance page.
More information can be found on our special assistance page.
Where are the Blue Badge parking spaces?
Blue Badge parking bays are located in all car parks at Gatwick, in both the North and South Terminals.
Visit the relevant car park pages for more information.
Visit the relevant car park pages for more information.
What if I need to take my Blue Badge abroad?
Not a problem. Park up as normal and take your blue badge to the customer service office, where they will photocopy it for you.
You can then display the copy in your car and take the original away with you.
You can then display the copy in your car and take the original away with you.
Do you offer a discount for Blue Badge holders?
If you’re a Blue Badge holder and are parking in the Premium Short Stay parking area for less than four hours, you’ll be charged the standard Short Stay rate.
When you’re at the entry barriers, press the ‘Assistance’ button. On your way out, press the intercom again to be let out of the Premium area, then pay the usual Short Stay price at the ticket booth.
If you’re planning to leave your car for more than four hours, the Premium Parking rate will be applied for the whole parking period.
We do not offer any other discounts for Blue Badge holders; however, all car parks contain Blue Badge bays that are well located for easy access to the airport.
Please see our full list of prices .
When you’re at the entry barriers, press the ‘Assistance’ button. On your way out, press the intercom again to be let out of the Premium area, then pay the usual Short Stay price at the ticket booth.
If you’re planning to leave your car for more than four hours, the Premium Parking rate will be applied for the whole parking period.
We do not offer any other discounts for Blue Badge holders; however, all car parks contain Blue Badge bays that are well located for easy access to the airport.
Please see our full list of prices .
If you can't find the information you're looking for, please don't hesitate to contact us.