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Gatwick Car Parking Frequently Asked Questions

Gatwick Airport Parking FAQs

Frequently asked questions:

Top searches: why pre book?, pricing, blue badge parking

Whether you have a query about your booking, or the parking process at Gatwick Airport, our frequently asked questions are here to help.
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How do I pay at the car park if I haven't pre-booked?

All of our car parks have pay-on-foot machines dotted throughout them which accept cash and card payments.

How do I know my order has been placed?

Once you’ve completed the booking process, you’ll receive a confirmation email with an order number starting with DW and ending with the first three letters of your first name. Don’t forget to make a note of this number before you leave for the airport.

If you don't receive an email confirmation, please get in touch with us via our online feedback form or call us on 0330 333 9268 if you have not received an e-mail within 24 hours of your scheduled arrival date.

What payment methods do you accept?

Visa, MasterCard, American Express and PayPal are all acceptable methods of credit and debit payments. Unfortunately, we can’t accept Solo or Electron cards, or cheques.

What payment methods do you accept online?

Visa, MasterCard, American Express, Google Pay, Apple Pay and PayPal are all acceptable methods of credit and debit payments. Unfortunately, we can’t accept Solo, Electron cards, or cheques.

How do I pay at the car park if I haven't pre-booked?

Our car parks have pay-on-foot machines dotted throughout.

These accept cash and card payments. Alternatively, you can pay by debit or credit card at the exit barriers.

Are my payment details secure?

Gatwick Airport Parking’s site uses industry standard SSL encryption. This protects your personal information, including credit/debit card details, your name and your address.

Is there an admin fee if I pre-book with a credit card?

No, there are no card fees when booking with a credit or debit card.
If you can't find the information you're looking for, please don't hesitate to contact us.