Contact us
We're always happy to help with any queries you might have about a future or existing booking. Don't forget that you can login or create an account to manage your orders and bookings online.
New bookings
For any queries regarding new bookings, please contact our call centre on 0330 333 9268.
New bookings will be charged a £5 administration fee in addition to the cost of the booking.
Alternatively, you can book your parking online at no extra cost.
Existing bookings
For more information regarding an existing booking, please see our Help and FAQs page or contact 0330 333 9268.
You can also manage your existing bookings online.
Opening hours
Our call centre is open 08:00 - 18:00, seven days a week, contact us on 0330 333 9268.
Please note however that opening times for the call centre will differ on public holidays:
Bank Holidays - open 10:00 - 16:00
Christmas Day (25 December) 2021 - closed
Boxing Day (26 December) 2021 - closed
Our car parks however are open 24 hours a day, all year round!
Tell us what you think
If you'd like to leave us some written online feedback, you can do so here.
Writing to us
If you'd like to write to us, please address your letter to:
Gatwick Parking Customer Service, 8th Floor, Destinations Place, South Terminal, Gatwick Airport, West Sussex, RH6 0NP.
If you can't find the information you're looking for, or would like to contact another department, please visit our Gatwick Airport Feedback Page and get in touch.