COVID-19 Measures

Our North Terminal is open for flight arrivals and departures and all flights to and from Gatwick are temporarily operating only from this terminal.

The North Terminal multi-storey car park is currently the main Short Stay car park for customers who are intending to park at Gatwick, or to pick-up / drop-off passengers travelling from the North Terminal.

The South Terminal multi-storey car park is remaining open for customers to park in the South Terminal and use the free inter-terminal shuttle service to reach the North Terminal. South Terminal Short Stay is a great value option is you’re away for more than a few days or if you have hand luggage only.

The North Terminal Long Stay car park has fully re-opened with a 24/7 bus service to the North Terminal building.

We are expecting the Valet parking service to remain closed through the rest of the summer. If you already have a pre-booking for Valet parking made earlier this year, your booking will be accepted at the Short Stay car park at no additional cost to you.

Our priority is to ensure that all our passengers and staff at the airport keep healthy and safe and follow the UK Government’s guidelines. There are four key things we would like you to do as you travel through the airport to protect yourselves and your fellow passengers. These are displayed throughout our car parks and terminals:

• Wear a face covering while travelling through Gatwick
• Maintain social distancing
• Wash your hands regularly
• Keep your hands clean on the go by using hand sanitiser

Please remember that you are required to follow government legislation and wear a face covering on all public transport. This includes our Long Stay shuttle buses.

Further details of Covid-19 safety measures are displayed below for each of our car park options.

For full information and advice for travelling through Gatwick please visit: www.gatwickairport.com/covid19

You can make new bookings for Official Gatwick Parking with confidence as our flexible cancellation policy allows you cancel free of charge up to 24 hours prior to travel.

You can also view and amend your booking details quickly and conveniently in Manage Orders.

Our Short Stay car parks are located next to the terminal, providing quick and convenient direct access. There is no maximum stay duration and in addition to advance bookings the Short Stay North car parks remains open for drive-up customers who are intending to pick-up / drop-off travelling passengers.

As part of our COVID-19 special measures, the main touch points within the car parks, including Lifts, Trolley bays and Payment machines, are sanitised at regular intervals. Please follow all directional signage to make sure your movement around the car parks are as safe as possible.

We would encourage our customers to make any payments by credit / debit cards at the exit barriers rather than to queue at payment machines.

Customers parking in the South Terminal multi-storey car park can simply take the inter-terminal shuttle service to the North Terminal. It runs every few minutes 24/7 and has a transfer time of just two minutes.

We are operating a new COVID-secure process for Valet parking which has been specifically designed to keep our passengers and staff safe and healthy and to follow Government guidelines on social distancing. This includes the following new measures:

• We are specifically managing the check-in area to allow for social distancing
• We will ask you to wait inside your vehicle whilst we carry out the necessary checks to keep contact to a minimum
• Every vehicle will be sanitised before they are moved to secure storage
• We will also sanitise your keys and vehicle before you pick them up

Valet parking is the perfect, safe option for fast and easy access to the terminal. On return, your car will be waiting for you in the Valet Parking area in the Short Stay North car park.

Valet parking reopens on 3 October 2020.

The North Terminal Long Stay car park is open with a 24/7 busing service to the North Terminal building.

Official Gatwick Airport Long Stay parking is a convenient and cost-effective option for those longer trips away. In response to COVID-19 we have implemented new special measures in the Long Stay car parks and Shuttle buses which include:

• Hand sanitiser dispensers are located on each bus
• Shuttle buses will be limited to 50% capacity to allow for social distancing
• We will be cleaning each bus after every journey
• The buses are completely sanitised at regular intervals
• Please follow on site directional signage and instructions for alighting on to the Shuttle bus.

Please remember that you are required to wear a face covering whilst using the Long Stay shuttle bus, so please ensure that you bring this with you to the airport.